Exchange Policy

At Highon Clothing, we want you to be satisfied with your purchase. We offer an exchange facility only. We do not offer returns or refunds.

7-Day Exchange Policy

You can request an exchange within 7 days of receiving your order.

Exchange Conditions

An item can be exchanged if:

• The item is unused and unworn.

• The item has not been washed, altered, or damaged.

• Original tags and packaging are intact.

• The exchange request is made within 7 days of delivery.

• The product is available for exchange.

Size Exchange

If you receive the wrong size or need a different size, you can request an exchange within 7 days of delivery, subject to availability.

Damaged or Wrong Item

If you receive a damaged, defective, or incorrect product, please contact Highon Clothing within 48 hours of delivery and provide clear pictures or a video of the item.

After verification, we will arrange an exchange for the correct product.

No Return & No Refund

Highon Clothing does not offer returns or refunds.
All eligible cases will be handled through exchange only.

Non-Exchangeable Items

The following items cannot be exchanged:

• Worn or washed items

• Altered or damaged items

• Items without original tags

• Items returned after 7 days

• Sale or clearance items, unless the item is received damaged or incorrect

How to Request an Exchange

To request an exchange, please contact our customer support team and provide:

• Order number

• Customer name

• Contact number

• Reason for exchange

• Clear pictures/video if the item is damaged or incorrect

Our team will review your request and guide you through the exchange process.

Highon Clothing reserves the right to approve or reject exchange requests based on the conditions mentioned above.